I have advised them that I would post on travel forums to advise other travellers and they havent even bothered to respond. We arrived at 2 45am-so we had not many options available! If you're flight is delayed they may not transport you. Once you arrive at Majorca airport there is a VIP lounge a duty-free area and lots of restaurants and cafes to. This international airport handled 6.1 million passengers in 2020 and is one of the main airports in Spain. The airport is adjacent to the village of Can Pastilla. We'd already paid them for our transfer before we left the UK! They said it wasnt their responsibility!!Ĭon artists!-be careful travellers. Palma de Majorca airport is 8 km from the east of Palma Majorca, Spain. Their customer service dept then mailed back to refuse to reimburse the fare. After waiting for 45 minutes at Palma Airport before the bus departed, we were dropped off in Puerta Pollensa at 10 pm, not. On getting back to UK we offered to present the receipt to Resort Hoppa as they requested by email inferring they would pay the taxi fare. Answer 11 of 16: My daughter and I have recently used Resort Hoppa from Palma Airport to Puerta Pollenca and return. We ended up paying 90 euros to a local taxi. Got to the airport in Spain and driver refused to take us as we 'weren't on his system' and he 'didnt have a driver'. They said no problem as service was 24 hrs and we'd be ok so we didnt make alternative arrangements. Flight was delayed so rang them from UK airport. 5 mins wait at airport, only 15 of us on the bus and first to be dropped off.Paid in the UK for Resort Hoppa to transfer from Palma airport to Puerto Pollensa. I had paid for the speedy shuttle (extra £7 each). ![]() Having said all that our transfer from Palma to PP was fantastic. Not sure if these strikes are on going or not! yes on strike, pp effected grab a taxi while you can!!! claim on the travel ins! Luckily I had the card, and the taxi came straight away no problems, except having to pay an extra 93 euros!!! All very stressful. Friday morning, 7 am, still worried phone resort hopper again. I went down to the taxi rank late on Thursday and managed to find a taxi who could take five and he gave me his card. ![]() We were due to leave at 8am in the morning. I was travelling with my parents and my two children so was concerned if there was a problem how we would get a taxi for 5 of us. I phoned Resort Hopper 3 times, on the Thursday evening only to be told, all would be ok dont worry. Luckily we were flying with jet2 who had text me the previous day to say the strike maybe going ahead. We also got caught up in the strike on Friday 12th Aug. Thanks a lot - I won't be using them again. He also pointed to the luggage hold and left us to struggle and load our cases. The hoppa arrived for us about 15 minutes late and we were told off by the driver who said he'd been waiting at the Bahia Pollenca for us and that wasn't where we had been staying! I obviously knew where we'd been staying and wasn't even aware there was another hotel with a similar name! Why would I have given them the wrong hotel name?! The driver was out to argue the toss about this rather than letting us on the bus, even though he had our names on his list. ![]() I did that and was told, rather curtly, that I had already phoned and I had to explain that I needed the time for collection. She then said I would have to phone again later to find out what time we would be collected. The person on the phone could not find us on the records for some time but then did find us and I confirmed the name of our hotel (Hostal Bahia). I phoned to confirm our return trip just over 24 hours before we needed collecting. I appreciate that the bus could not get right to the hotel due to pedestrianisation and narrow streets but some indication from the driver as to where we needed to go would have been helpful. An airport shuttle, specifically, refers to a shared bus, in which you climb aboard a large. An airport transfer is an umbrella term for all vehicles that take you from the airport to your hotel or resort. After waiting for 45 minutes at Palma Airport before the bus departed, we were dropped off in Puerta Pollensa at 10 pm, not at our hotel, and had to ask people for directions as this was our first visit. Disneyland Park and Hotel: £14.50: Palma De Mallorca Airport (PMI) Cala dOr: £9.78: New York (John F. Sign in to get trip updates and message other travelers. My daughter and I have recently used Resort Hoppa from Palma Airport to Puerta Pollenca and return.
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